Upstate of Mind: Property Management Conference 2024

Unlocking Success at the Annual Upstate of Mind 

At Upstate, our commitment to our service to our clients begins with strengthening the bonds and skill of our incredible team.

We recognise the importance of upskilling, gaining insights from industry leaders, acquiring practical skills, embracing wellbeing tools, and strengthening team bonds. Each year, we bring our property management teams, both residential and commercial, offsite for the highly anticipated Upstate of Mind conference. We wanted the team to leave feeling elevated and empowered in their roles here at Upstate.

This year, the scenic Q Station at North Head, Manly, provided the perfect backdrop for a conference filled with learning and growth. Here’s a glimpse into the event, highlighting key takeaways from our distinguished guest speakers and offering insights into why our team loves working at Upstate.


Kickstart the day

We kickstarted the offsite day with a private training session with Mode Pilates to get the blood pumping and minds ready for learning. Despite being challenging, the session left the entire team energised and excited for the day ahead.


Keynote Sessions and Speakers

Peter Mosedale – Director, Upstate

Our Director, Peter Mosedale, welcomed the team with a session on Upstate’s unique selling points. He reflected on the achievements of our property management team and set the tone and expectations for the year ahead.


Tanja Lee – The Alchemic Way

Tanja Lee, a multi-award-winning leadership and mindset specialist, delivered an engaging presentation that captivated the entire room. Tanja emphasised the importance of letting go of limiting beliefs and highlighted the impact of negative thoughts. The team learned that out of the 60-90k thoughts we have daily, 85% are negative. We left feeling empowered and committed to fostering more positive thoughts.


Dr. Matt – The Alchemic Way

Dr. Matt, a registered acupuncturist and total body modification practitioner, educated the group on six healthy habits to improve productivity and longevity:

  1. Water: Drink 43.5ml per kilogram of body weight daily.
  2. Diet & Nutrition: Choose a diet that suits your ancestry and consider supplements like probiotics, Vitamin C, green tea, and Vitamin D3.
  3. Exercise: Engage in fun, regular physical activities.
  4. Regulate Emotions: Use techniques like the 4-7-8 breath to manage stress.
  5. Emotional Rest: Practice simple poses to calm down and avoid reactive behavior.
  6. Sleep Regulation: Perform exercises to combat the afternoon slump and wake up refreshed.

Amelia, Alle, and Paul – REA

The team from discussed the significance of digital marketing for brand and property listings. They introduced the ‘Rules of 3s’: Attract – Nurture – Convert, and showcased products available on REA to help boost listings and attract more leads.


Fiona Blayney – Real+

Fiona Blayney, CEO & Director of Real+, led an insightful session where the team identified their superhero powers and kryptonite in their roles. This exercise helped us recognise who in the team could assist others with specific challenges, fostering a supportive and collaborative environment.

Ewan Morton – Morton Real Estate

Ewan Morton, a multi-award-winning leader, shared his insights on leadership, distinguishing between managing and leading. Key factors for successful leadership he highlighted include authenticity, influence, accountability, creating win-win situations, effective communication, and empowerment.


The Appliance Guys

The amazing team at The Appliance Guys is our Property Management team’s go-to for appliance repairs and maintenance. The delightful Rachel and Cassandra attended the conference to meet the team and generously sponsored the afternoon drinks, provided gelato, and arranged personalised monogrammed diaries from The Best Kind.


Do you want to find yourself in a better place?

The Upstate of Mind Property Management Conference 2024 was our best yet, offering our team invaluable learning experiences and opportunities to bond.

By focusing on industry-leading speakers, practical skills, and team bonding, this conference not only enhanced our team’s expertise but also solidified our commitment to excellence in property management.


At Upstate, our real estate specialists help make our clients’ property goals come true. That’s because we’re a big agency, with the heart and determination of a boutique one. If you’ve been thinking about a career in real estate or you’re already in real estate and looking to advance your career, speak to us today to find out how you can become part of Upstate’s amazing team right here on the Northern Beaches.


We look forward to chatting with you soon.


The Upstate Team



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