As Operations Manager at Upstate, Lamaii Black plays a pivotal role in driving efficiency, performance, and cohesion across the business. With a strong foundation in real estate and a deep understanding of the Northern Beaches market, she brings both strategic insight and hands-on experience to the day-to-day running of operations.

Lamaii works closely with sales, marketing, and support teams to streamline processes, enhance communication, and ensure a seamless experience for both clients and staff. Known for her proactive approach and attention to detail, she is focused on identifying opportunities for improvement and implementing systems that support growth and consistency across the business.

Having built her career within a high-performing sales environment, Lamaii understands what agents need to succeed and is passionate about creating structure and support that allows teams to perform at their best. Her collaborative style and commitment to excellence make her a trusted leader within the Upstate team.

Driven, organised, and solutions-focused, Lamaii is dedicated to elevating operations and contributing to Upstate’s continued success in delivering exceptional results for clients.